Privacy Policy
Last updated: 15 December 2025
1. Introduction
Mahat Technology (“we”, “our”, “us”) operates a business application that uses Meta (Facebook) APIs, including WhatsApp Business Messaging, to communicate with customers.
We are committed to protecting user privacy and handling personal data in accordance with Meta Platform Terms, applicable data protection laws, and industry best practices.
2. Information We Collect
We may collect and process the following information when users interact with us through WhatsApp or our services:
Name
Phone number
WhatsApp messages and message content
Business communication data
Technical data such as timestamps and message status (sent, delivered, read)
3. How We Use Information
We use collected information strictly for the following purposes:
To send and receive WhatsApp messages requested by users
To provide customer support and business communication
To respond to inquiries and service requests
To improve our services and communication quality
To comply with legal and regulatory obligations
4. Use of Meta & WhatsApp Platform
Our application integrates with Meta’s WhatsApp Business Platform.
Data is processed in accordance with Meta Platform Terms
We do not sell, rent, or share personal data with third parties for marketing
Messages are only sent to users who have opted in
For more information, refer to Meta’s privacy policy:
https://www.facebook.com/privacy/policy
5. Data Sharing
We do not share personal data with third parties except:
When required by law
When required to operate Meta/WhatsApp services
With authorized service providers under strict confidentiality
6. Data Retention
We retain personal data only as long as necessary to:
Fulfill communication purposes
Comply with legal requirements
Resolve disputes and enforce agreements
Data is securely deleted when no longer required.
7. Data Security
We implement appropriate technical and organizational measures to protect user data against:
Unauthorized access
Loss or misuse
Disclosure or alteration
8. User Rights
Users have the right to:
Request access to their data
Request correction or deletion of data
Withdraw consent at any time
Opt out of WhatsApp communications
Requests can be made using the contact details below.
9. Children’s Information
Our services are not intended for children under 13 years of age, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions about this Privacy Policy or data practices, contact us:
Business Name: Mahat Technology
Email: wchat@mahattechnology.com
Website: https://wchat.mahattechnology.com/